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Branch Head

All Over Nepal     Full Time   Deadline : 2025-06-08 Closed
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  Worldlink Communications Ltd.

  WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing stor... View More

  Job Action
Short Info
  • Career Level: Mid Level
  • No. of Vacancy: Few
  • Experience: 2 Years
  • Views: 675
  • Skills:
    • Communications
    Ecommerce
    Multimedia
  • Apply Before: 2025-06-08 (Closed)
  • Offered Salary: Negotiable
  • Gender: Both
  • Driving License: Yes
  • Education Preference:
  Job Description:

 Key Responsibilities:

  • Strategic Leadership:
    Develop and execute effective sales and operational strategies to meet monthly targets and drive branch growth.

  • Customer Experience:
    Ensure prompt, high-quality customer service—both for walk-in clients and field-based service users.
    Address customer concerns swiftly to ensure satisfaction and retention.

  • Field Operations:
    Supervise timely response to service installations, troubleshoot requests, and ensure seamless field service delivery.

  • Team Management:
    Lead, coach, and motivate a cross-functional team (sales, operations, admin, and customer service).
    Conduct performance evaluations and provide ongoing feedback and development.

  • Operational Oversight:
    Oversee day-to-day branch functions including sales, HR, finance, and administration.
    Monitor KPIs to ensure efficient branch operations.

  • Logistics & Coordination:
    Collaborate with logistics and operations teams to ensure uninterrupted services across regions.

 Ideal Candidate Profile:

  • At least 2 years of proven experience in a supervisory or managerial role

  • Strong leadership and team management skills with a track record of achieving sales and operational targets

  • Experience in branch administration and a working knowledge of sales, finance, and HR processes

  • Excellent verbal and written communication skills

  • Strong customer service mindset and problem-solving ability

  • Self-motivated, mature, and able to perform under pressure—including during non-standard working hours

  • Flexible and open to relocation outside the valley

Required Knowledge, Skills, and Abilities

Job Specification – Branch Head

Education: Bachelor’s degree in Business, Management, or related field (Master’s preferred)

Experience: Minimum 2 years in a supervisory/managerial role with a proven track record in sales and operations

  • Skills:

    • Strong leadership and team management

    • Excellent customer service and communication

    • Good understanding of sales, admin, finance, and logistics

    • Problem-solving and decision-making under pressure

  • Attributes:

    • Self-motivated, result-oriented, and professional

    • Willing to relocate and conduct field visits

    • Flexible with working hours and travel requirements

  • Other:

    • Basic computer literacy (MS Office, CRM/ERP knowledge is a plus)

Education + Experience

 Bachelor’s Degree in related field.

Benefits

As per the company policy.

  Apply Instruction:

 

For a quick response, please register your account at our job portal

https://careerinnepal.com/register/seeker

Or upload your CV/Resume at vacancy@infotechservices.com.np

Or Please contact us at Phone no: 01-5455771

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